Legal Information

Terms of Service

Last updated: April 01, 2026

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Application: means the software program or tool provided by the Company for purposes such as digital marketing, branding, analytics, or client management, and downloaded or accessed by You on any electronic device.
  • Application Store: means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.
  • Affiliate: means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
  • Country: refers to: Uttar Pradesh, India.
  • Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to DIGI MENTORS MEDIA, Lucknow, Uttar Pradesh.
  • Device: means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Service: refers to the Application, Website, and other services provided by the Company, including but not limited to digital marketing, web and mobile app development, branding, design, and analytics solutions.
  • Terms and Conditions: (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service: means any services or content (including data, information, products, or services) provided by a third-party that may be displayed, included, or made available by the Service.
  • Website: refers to DIGI MENTORS MEDIA, accessible from https://digimentorsmedia.com.
  • You: means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Service Scope & Client Responsibilities

Our services are strictly limited to the scope of work agreed upon in your proposal or contract. Any additional features, pages, or marketing campaigns outside this scope will be subject to additional fees.

You agree to provide all necessary materials, content, login credentials, and approvals in a timely manner. Delays in providing these assets may result in project delays, for which the Company cannot be held responsible.

Payment & Billing Terms

For software, web development, and design projects, the Company typically requires a 30% to 50% upfront non-refundable deposit before work commences. The remaining balance will be due upon project completion or at pre-defined milestones.

Monthly digital marketing retainers (e.g., SEO, Social Media Management) are billed in advance at the start of each billing cycle. Failure to pay invoices on time may result in the suspension of services or pausing of your active campaigns.

Revisions & Additional Work

Unless otherwise specified in your contract, our design and development projects include up to two (2) iterations or rounds of revisions. Any further revisions, major design changes after approval, or requests outside the initial scope will be billed at our standard hourly rate or quoted separately.

Intellectual Property & Portfolio Rights

The Company retains full ownership of all code, designs, and marketing strategies until your final payment has been received in full. Upon full payment, ownership of the final deliverables transfers to you.

The Company reserves the right to showcase the completed project, including designs, website links, and performance metrics, in our portfolio and marketing materials unless a strict Non-Disclosure Agreement (NDA) has been signed.

Third-Party Platforms & Ad Spend

For advertising campaigns (e.g., Google Ads, Facebook Ads), your advertising spend may be billed directly to your credit card by the platform, or managed by us depending on your specific agreement. In either case, the advertising budget is separate from our management fees.

We do not control and are not liable for the actions of third-party platforms. This includes, but is not limited to, algorithm changes causing SEO rank drops, account suspensions, or ad disapprovals by Google, Meta, or other networks.

Cancellation & Refund Policy

To cancel a recurring monthly service, you must provide written notice (typically 30 days in advance, unless specified otherwise in your contract). For detailed information regarding our financial policies, please review our Refund Policy page.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, or loss of privacy) arising out of or in any way related to the use of or inability to use the Service.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company disclaims all warranties, whether express, implied, statutory, or otherwise, including all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

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