Digi Mentors Media

Privacy policy

At Digi Mentors Media (“the Company”,
“We”, “Us”, or “Our”), accessible from https://digimentorsmedia.com,
we are committed to protecting your personal information and your right to
privacy. This Privacy Policy describes how We collect, use, and disclose your
information when you visit our Website or use our services.

1. Information We Collect

We may collect personal data such as:

  • Personal
    Identification Information:
    Name, email address, phone number, and
    other contact details.
  • Account
    Information:
    Login credentials, payment details, and transaction
    history.
  • Usage
    Data:
    Information about how you interact with our Website, including
    IP address, browser type, operating system, pages viewed, and time spent
    on our site.
  • Marketing
    Data:
    Preferences for receiving marketing communications and details
    about how you engage with our communications.
  • Cookies
    and Tracking Technologies:
    We use cookies, Google Analytics, and
    similar technologies to track user activity on our Website and gather
    information about user preferences.

2. How We Use Your Information

We use the collected information for various purposes,
including:

  • To
    Provide and Maintain Our Service:
    Processing transactions, managing
    accounts, and offering customer support.
  • To
    Improve Our Services:
    Analyzing usage patterns to enhance user
    experience and Website functionality.
  • To
    Communicate with You:
    Sending service-related communications,
    newsletters, promotional offers, and other information you may be
    interested in.
  • For
    Marketing and Advertising:
    We may use remarketing services to display
    targeted ads based on your previous interactions with our Website.
  • For
    Compliance:
    Ensuring compliance with legal obligations and responding
    to requests from law enforcement authorities.

3. Tracking and Analytics

We use Google Analytics and other tracking tools to
understand how our visitors use our Website, allowing us to improve our
services. These tools may collect data such as your IP address, browser type,
and pages visited. You can learn more about Google Analytics and opt-out of
tracking by visiting Google’s Analytics Opt-out page.

4. Email Communication

We may send you emails related to your account,
transactions, or services you’ve requested. You may also opt-in to receive
promotional emails from us. You can unsubscribe from these communications at
any time by following the unsubscribe link in our emails.

5. Advertising and Remarketing

We may display ads on our Website and use remarketing
services to target ads to you based on your browsing behavior. Third-party
vendors, including Google, may show our ads across the internet, using cookies
to serve ads based on your past visits to our Website.

6. Payment Processing

We offer products and services for purchase on our Website.
Payment processing services are handled by third-party payment processors who
adhere to the standards set by PCI-DSS as managed by the PCI Security Standards
Council. Your payment information is encrypted and used only to complete the
purchase transaction.

7. Third-Party Services

We may use third-party services such as Google Places,
reCAPTCHA, and FreshDesk to enhance user experience and Website security. These
services may collect information from you, and their privacy policies govern
the use of your data.

8. Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA),
you have the right to:

  • Access,
    update, or delete your personal data.
  • Object
    to the processing of your data.
  • Request
    the transfer of your data to another organization.
  • Withdraw
    consent at any time, where we rely on your consent to process your
    information.

9. Children’s Privacy (COPPA Compliance)

Our Website is not intended for children under 13, and we do
not knowingly collect personal information from children under this age. If you
are a parent or guardian and believe that your child has provided us with
personal data, please contact us so that we can take appropriate action.

10. Compliance with Laws

We comply with all relevant privacy laws, including GDPR for
European users and CalOPPA for users from California. We do not sell personal
information to third parties.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any
changes will be posted on this page, and the “Last updated” date will
be revised accordingly. We encourage you to review this Privacy Policy
periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy Policy or need
further assistance, you can contact us:

  • By email: contact.dmm@digimentorsmedia.com